Frequently Asked Questions

What if I need to get in touch with my teacher?  You may call or text Karen at (401) 400-2595 or email her at [email protected]

 

What if I need to cancel my registration?  Can I get a refund or credit?  Tuition refunds are granted up until the first day the current semester starts. After that, $75 is non-refundable. Credit towards a future semester may be issued. 

 

Is my child allowed to roam about the room?  Your child is allowed roam as long as they are being safe and not hurting themselves or others, but please help redirect them back into class activities as best as you can. The only exception is when we are using rhythm sticks. We always sit with sticks. This is for your child’s and other children’s safety.  

 

Can we have any food or drinks during class?  There are no food or drinks allowed in the classrooms. However, sippy cups and water bottles are permissible and if your baby is nursing, please feel free to nurse in class. PLEASE help us to respect the spaces that generously rent East Side Music Together.

 

What if my child is sick? Please do not bring your child to class if they are sick. This includes symptoms like:

  • fever
  • vomiting/diarrhea
  • visible yellow or greenish-brown nasal or eye discharge
  • seal – like cough
  • mouth sores or a rash symptoms of Hand, Foot, and Mouth
  • conjunctivitis/Pink Eye

 

What if I miss a class?  Am I allowed to make up any missed classes? You are entitled to a maximum of 2 make-up classes per session.There is limited space in each class for make-ups. To schedule a makeup, use the makeup scheduler hereWe can only allow in class those families who are scheduled and those who have signed up. This is to insure a manageable class size and an adequate number of instruments for each child in class. 

 

Are guests allowed?  Adult guests are allowed any time and there is no need to let the teacher know in advance, unless you are bringing a whole family reunion of course. If you are bringing a child guest, including unregistered siblings, please sign them up on the make up scheduler to reserve space. The first time is free and every time after that there is $20 fee. If you intend on bringing an unregistered child to several classes, please check with me first as space is sometimes limited. See question above about make up classes on how to go about scheduling the guest for a make up spot. 

 

My child puts everything in his or her mouth.  Is this okay?  This is a very age appropriate way of exploration. Just keep watch and when your child “tastes” the instruments, and put the tasted instrument aside for the “Taster’s Choice” box collection.  The instruments are cleaned in between classes. 

 

It seems like my child isn’t very interested. What do I do? Music Together® embraces all different types of learners. Your child may need to move around, but they are taking things in and learning on the go.It may seem like they are more interested in the door than the class, but then you suddenly see her singing and dancing at home and imitating what she has seen in class. Or your child may be an observer. They may sit in your lap class after class and seem disinterested, but then they too comes home and imitates everything we do in class. It’s important to embrace your child in their own learning style and meet them where they are at in their own journey. Your acceptance will help your child to feel comfortable in class and in who they are and how they learn. Most of all try not to compare your child to other children who may sing and dance to everything in class. Everyone is different!  

 

Do I have to sing and get up and move around?  Nobody has to do anything they are not comfortable with. However, research shows that role modeling and caregiver participation is essential to musical development. That alone is a great gift to your child. So we challenge you to relax and enjoy this time with your child. Please do avoid chatting with a friend in class and/or texting or phone calls during our time together, so that we can offer a community music making experience to everyone, including your child. 

 

What if a class is canceled by the teacher? How will I know and will it be rescheduled?  If a class is canceled either due to personal illness or inclement weather, it will be posted on the home page of the website. An email and text message will be sent to everyone as well. The class would then be rescheduled for the week after the last scheduled class.